Terms of Service

UNVANQUISHED

Effective Date: October 25, 2026

Welcome to Unvanquished!

Thank you for visiting our online store. At Unvanquished, we believe in resilience, determination, and the pursuit of personal excellence. Our mission is to offer quality apparel and lifestyle products that reflect these values.

These Terms of Service ("Terms") govern your use of our website, https://unvanquished1.com, and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms, subject to your rights under applicable law. Please review them carefully.

1. General Conditions

Unvanquished operates an online retail store offering apparel, activewear, accessories, and lifestyle merchandise.

Our ecommerce platform is powered by Shopify, and our products are produced and fulfilled through Printful, our print-on-demand production and fulfillment partner.

By using our website, you confirm that you are legally capable of entering into a binding agreement or have the consent of a parent or legal guardian where required.

You agree not to use our website or services for unlawful, fraudulent, or unauthorized purposes.

We reserve the right to refuse service or cancel transactions for legitimate reasons, including suspected fraud, misuse of our services, or violations of these Terms, consistent with applicable law.

2. Products and Availability

We make reasonable efforts to ensure that product descriptions, photographs, sizing information, colors, and prices are accurate.

However, slight variations may occur due to screen settings, lighting, fabric characteristics, and normal production processes.

Because our products are manufactured on demand, minor variations in printing, design placement, and appearance may occur within reasonable production tolerances.

Product availability, descriptions, and prices may change without prior notice, except where otherwise required by law.

Nothing in this section limits your rights if a product is defective or materially different from its description.

3. Orders and Acceptance

When you place an order through our website, you are submitting an offer to purchase the selected products.

After submitting your order, you may receive an automated confirmation acknowledging receipt.

We reserve the right to decline or cancel orders for legitimate reasons, including product unavailability, pricing errors, suspected fraud, or fulfillment limitations.

If an order is canceled after payment has been collected, we will issue the appropriate refund.

Customers are responsible for reviewing their order details, including product selections, sizes, colors, and shipping information, before completing checkout.

4. Pricing and Payments

All prices are displayed in U.S. dollars unless otherwise indicated.

Applicable taxes, shipping charges, and other required fees are calculated and displayed during checkout.

Payments are processed securely through Shopify and its supported payment providers.

By completing a purchase, you confirm that you are authorized to use the selected payment method.

We reserve the right to correct pricing or product information errors, subject to applicable consumer protection laws.

5. Print-on-Demand Production and Fulfillment

Unvanquished partners with Printful to manufacture, package, and fulfill customer orders.

Most products are made specifically for each customer after an order is placed.

Because production begins after an order is submitted for fulfillment, processing and production times may vary depending on the product, production facility, and order volume.

Production time is separate from shipping time.

Once an order enters production, changes or cancellations may no longer be possible.

6. Shipping and Delivery

Shipping options, charges, and estimated delivery times are provided during checkout.

Delivery times may vary depending on the production location, destination, carrier, customs processing, and other circumstances.

Some orders may arrive in multiple shipments if products are fulfilled at different facilities.

Although we make reasonable efforts to provide accurate delivery estimates, delivery dates are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing accurate shipping information.

If you notice an error in your shipping address, please contact us promptly. Address changes may not be possible once fulfillment or shipping has begun.

For additional details, please review our Shipping & Delivery Policy, available on our website.

Nothing in these Terms limits your rights under applicable laws concerning delayed, lost, or undelivered merchandise.

7. Returns, Refunds, and Exchanges

Because Unvanquished products are made to order, we generally do not accept returns or exchanges for changes of mind, incorrect size selections, or personal preferences.

However, if an item arrives damaged, defective, or incorrectly fulfilled, please contact us as soon as possible.

To help us review the issue, please provide your order number, a description of the problem, and clear photographs where appropriate.

We will investigate the matter and provide an appropriate resolution, which may include a replacement or refund.

Our Returns & Refunds Policy provides additional information about eligibility and procedures.

Nothing in these Terms limits your rights to refunds, replacements, or other remedies required by applicable consumer protection laws.

8. Order Changes and Cancellations

If you need to modify or cancel an order, please contact Unvanquished immediately.

We will make reasonable efforts to accommodate requests before production begins.

However, because our products are manufactured on demand through Printful, modifications and cancellations cannot be guaranteed once an order has entered production.

If we cancel an order, any payment collected for the canceled items will be refunded as required by law.

9. Customer Accounts and Information

Customers agree to provide accurate, current, and complete information when placing orders or creating accounts.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for notifying us of suspected unauthorized access.

We reserve the right to suspend or restrict accounts associated with fraudulent or unlawful activity, consistent with applicable law.

10. Intellectual Property

The Unvanquished name, logos, original artwork, designs, graphics, photographs, written content, and other materials owned by Unvanquished are protected by applicable intellectual property laws.

These materials may not be copied, reproduced, modified, distributed, or used commercially without authorization, except as permitted by law.

All third-party trademarks, logos, and intellectual property remain the property of their respective owners.

11. Third-Party Services

Our website uses third-party services, including Shopify, Printful, payment processors, and shipping providers.

These companies may operate under their own terms, policies, and privacy practices.

We are not responsible for the content or operation of external websites that are not under our control.

However, our use of third-party service providers does not eliminate any legal obligations Unvanquished has to its customers.

12. Privacy and Data Protection

We respect your privacy and are committed to handling personal information responsibly.

Personal information collected through our website may be used to process orders, arrange fulfillment and delivery, provide customer support, improve our services, and communicate with customers as permitted by law.

Please review our Privacy Policy for additional information about how personal information is collected, used, shared, and protected.

13. Prohibited Uses

You agree not to use our website to:

• Engage in fraudulent, unlawful, or misleading activities.

• Violate intellectual property or privacy rights.

• Attempt unauthorized access to our website, accounts, or systems.

• Introduce malicious software or interfere with website security.

• Submit false or unauthorized payment information.

• Disrupt the operation or functionality of our services.

We may take reasonable action to prevent or address prohibited activity, consistent with applicable law.

14. Website Availability and Disclaimer

We strive to maintain a reliable, secure, and accessible shopping experience.

However, our website may occasionally experience maintenance, technical interruptions, or service disruptions.

To the extent permitted by law, we do not guarantee uninterrupted website access or that every website feature will always operate without error.

Nothing in these Terms excludes warranties, guarantees, or consumer protections that cannot legally be excluded.

15. Limitation of Liability

To the extent permitted by applicable law, Unvanquished will not be liable for indirect, incidental, or consequential losses arising from use of our website or purchases where such liability may lawfully be limited.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, or any other liability that cannot legally be excluded or limited.

Your statutory consumer rights remain unaffected.

16. Changes to These Terms

Unvanquished may update these Terms periodically to reflect changes in our products, operations, services, or legal requirements.

Any updates will be posted on our website with a revised effective date.

Changes will not retroactively remove rights customers have already acquired under applicable law.

17. Governing Law

These Terms are governed by applicable United States law and the laws of the state in which Unvanquished is legally established, without limiting mandatory consumer protections or other rights provided by applicable law.

18. Contact Information

If you have questions about these Terms, your order, or our products, please contact us.

Unvanquished

Website: https://unvanquished1.com

Customer Support: https://unvanquished1.com/pages/contact

UNVANQUISHED

Built to Endure. Driven to Overcome.

More than apparel. A mindset.